FAQs

Got questions? Whether you're a merchant, a local or a tourist user, our FAQ section has all the answers you need! Find helpful information about how our app works, features, and tips to make the most out of your experience.

-> Explore the various categories available on the app to find deals that interest you. -> Use the search bar to enter specific keywords related to the merchant or deal you're looking for. -> Check out the featured deals section for the latest and most popular offers. -> Allow the app to access your location to discover deals near you. -> Add merchants and deals to your favorites for easy access in the future. By following these steps, you'll easily find the best merchants and deals available.

Absolutely not! Joining the We Love Deals app is completely free for businesses. It's a fantastic opportunity for vendors to reach a wider audience and boost sales without any upfront costs.

The tourist package is specially designed for visitors exploring the beauty of Sri Lanka. Valid for one month, this package is charged in USD and offers exclusive discounts tailored to tourists, such as special ticket rates for popular attractions. It's the perfect way to enhance your travel experience while saving on top attractions during your stay.

Affiliate marketing is a performance-based strategy where businesses reward affiliates (partners) for driving traffic or sales through their promotional efforts. Affiliates typically earn a commission for every customer or action they refer, using tracked links or unique promo codes. How does it work? The affiliate signs up for the App. The affiliate promotes the business’s services via channels like blogs, websites, social media, or email. When users click the affiliate's tracked link or use their promo code, they are directed to the business's website. If users complete a packaghe purchase, the affiliate earns a commission. Businesses get more traffic, leads, and sales, while affiliates earn commissions for their successful referrals.

Yearly Package (Paid Annually): Enjoy a full year of deals with a one-time payment. Yearly Package (Paid Monthly): Spread out your payments while still enjoying year-round savings (available for certain credit cards). Tourist Package: Perfect for short-term visitors, this package includes entrance tickets to most attractions.

We Love Deals is a dynamic platform built around an inclusive business model that prioritizes accessibility, value, and community engagement. Our app serves as a one-stop hub, offering a wide range of exciting discount deals from a variety of vendors across multiple sectors, including restaurants, cafés, hotels, wellness centers, vehicle care, healthcare, fashion, supermarkets, entertainment, attractions, and much more. By connecting consumers with exclusive offers, We Love Deals creates opportunities for both locals and tourists to enjoy the best of what Sri Lanka has to offer, all while helping businesses attract more customers and boost sales!

-> Explore the various categories available on the app to find deals that interest you. -> Use the search bar to enter specific keywords related to the merchant or deal you're looking for. -> Check out the featured deals section for the latest and most popular offers. -> Allow the app to access your location to discover deals near you. -> Add merchants and deals to your favorites for easy access in the future. By following these steps, you'll easily find the best merchants and deals available.

New merchants and deals are regularly added to the WE LOVE DEALS app to ensure a fresh and exciting selection for our users. While the frequency may vary, you can generally expect new deals and merchants to be added on a weekly basis. Additionally, keep an eye out for special promotions and seasonal offers that bring even more variety to the app.

Becoming a member of We Love Deals is quick and easy! Here's how: -> Go to our official website or download the We Love Deals app from your app store. -> Look for the 'Sign Up' or 'Join Now' button and click on it to begin. -> Fill in the required details, including your name, email address, phone number, and create a secure password. -> Check your phone for an OTP (One-Time Password) sent by We Love Deals and enter it to confirm your account. -> Look for a verification email from us and click on the link to complete your registration. -> Once your account is verified, you're all set to start exploring the app and enjoying exclusive deals and discounts. Welcome to the We Love Deals community - your gateway to amazing savings!

Currently, payments for services and product sales are processed directly between the business and the customer, not through the We Love Deals app. Our platform focuses on providing great discounts and offers, helping you drive traffic and sales to your business. This way, you maintain full control over transactions while benefiting from increased visibility and customer engagement!

There are two ways to access the affiliate program within the app: -> For Paid Subscribers: -> You will see a Dollar Bills icon in the center of the bottom navigation bar. Tap on it to access the affiliate program. -> For Free (Non-Paid) Subscribers: -> Go to Settings > Profile and select the Refer & Earn section. From there, you can either: -> Copy your unique QR code and share it via WhatsApp, email, social media, OR have someone scan the QR code directly from your phone. -> Alternatively, share your affiliate link through the same methods. OR Share your user code to someone who has downloaded the app. When someone scans your QR code or clicks on your referral link and purchases a package, you will earn a commission.

Valid for a month.

New merchants and deals are regularly added to the WE LOVE DEALS app to ensure a fresh and exciting selection for our users. While the frequency may vary, you can generally expect new deals and merchants to be added on a weekly basis. Additionally, keep an eye out for special promotions and seasonal offers that bring even more variety to the app.

Follow These Steps: -> Make sure that the offer is still valid and that you meet all the requirements for redemption. -> Ensure you have a stable internet connection as the app requires it to function properly. -> Sometimes, simply closing and reopening the app can resolve minor issues. -> If the issue is specific to a particular merchant, try reaching out to them directly for assistance. If the problem persists, contact WE LOVE DEALS customer support for help. You can reach them at helpdesk@welovedeals.lk. Provide details of the issue, including screenshots if possible, to help them assist you more effectively or call +94 76 678-4784.

No, there's no fee to download the We Love Deals app. Once you sign up, you'll have full access to explore all the merchants and exciting offers available. Not sure where to start? No worries! As a first-time user, you can enjoy the first coupon from each merchant for free during your first week, giving you a chance to experience the value we offer. After the initial period, you'll have the option to purchase the full app package, which gives you access to all digital discount coupons for an entire year. It's an affordable way to save and enjoy exclusive deals throughout the year!

Follow These Steps: -> Make sure that the offer is still valid and that you meet all the requirements for redemption. -> Ensure you have a stable internet connection as the app requires it to function properly. -> Sometimes, simply closing and reopening the app can resolve minor issues. -> If the issue is specific to a particular merchant, try reaching out to them directly for assistance. If the problem persists, contact WE LOVE DEALS customer support for help. You can reach them at helpdesk@welovedeals.lk. Provide details of the issue, including screenshots if possible, to help them assist you more effectively or call +94 76 678-4784.

Sign Up: -> Download and create an account on the We Love Deals App. Access the Affiliate Program: -> If you are a paid subscriber, tap the Dollar Bills icon located in the center of the bottom navigation bar. -> If you are a free user, go to Settings > Profile > Refer & Earn. * Tip: Paid subscribers earn higher commissions compared to free users.

The app is designed to be flexible, so it can be used by both individuals and groups. Each coupon can be applied to a single person or a group, allowing you to enjoy discounts on the total bill. Please note that some limitations may apply, so be sure to check the terms and conditions on the coupon for full details

No, we do not charge any commission from merchants. The We Love Deals app is completely free for businesses to join and benefit from. We aim to help you grow by driving more customers to your business without any hidden fees or charges. It's all about offering great value while supporting your success!

You can only use one offer per transaction on the WE LOVE DEALS app.

You can only use one offer per transaction on the WE LOVE DEALS app.

You can become an affiliate marketer without a paid subscription, but you'll earn higher commissions if you upgrade to a paid plan.

There are two great ways to access TV and radio advertising with We Love Deals. You can either cross-promote with the app by featuring it on your billboards or signage at your locations, or by offering exceptional deals, like 'Buy 1 Get 1' or even better offers. Please note, the 'great deals' option operates on a first-come, first-served basis and may have a brief waiting period. The best part is, there are no costs for merchants to participate in the commercials! For more details, feel free to visit our website or contact the We Love Deals team directly - we're here to help!

1 Year

Currently, merchants featured on the front page are those offering the best deals, those with frequent coupon redemptions, and selected merchants chosen by the We Love Deals team. As the app grows and more customers join, we may introduce options for paid visibility to give additional exposure to businesses. For now, it's all about rewarding those who provide the most valuable deals to our users. We're excited to help you get noticed as we continue to expand and improve the platform!

Yes, we offer the flexibility of installment payments for purchasing the We Love Deals app with select credit cards. You can easily spread the cost over 12 manageable monthly installments, making it more convenient to enjoy all the amazing benefits of our digital discount coupons without paying the full amount upfront. Please note that this option is available for selected credit cards only. However, if you prefer to save a little more, paying upfront for the entire year will give you a great discount! Additionally, we offer installment plan options through KoKo Pay and Mint Pay, providing flexibility in how you choose to pay. Enjoy the savings and convenience with We Love Deals!

At this time, no. However, we may introduce special promotions in the future to offer even more rewards and support for our affiliate marketers.

Not at this time. You'll earn commissions for every direct referral you make, giving you full control over how much you earn! The more people you refer directly, the more you can maximize your earnings.

Redeeming a deal with We Love Deals is quick and easy! Just follow these simple steps: -> Launch the We Love Deals app on your device. -> Navigate through the app to find the deals that interest you. You can browse by category or use the search feature to find specific offers. -> Tap on the deal you want to redeem to view more details. -> Inform the merchant that you have We Love Deals app and would like to redeem a deal. -> When you're ready to make a purchase, present the coupon section to the merchant at checkout. ->Click on the 'Redeem coupon' button, which will prompt the Merchant to enter their vendor code or Scan your QR to redeem the deal. They will apply the discount to your total transaction. And that's it - you've successfully redeemed your deal and enjoyed the savings! It's a hassle-free way to make the most of your purchases with We Love Deals!

Absolutely! We highly encourage you to share videos about the affiliate program on your social media platforms. To ensure everything aligns with our guidelines, please refer to the Affiliate Marketing section on our website at www.welovedeals.lk. We want to make sure the content is clear and accurate, so following these guidelines will help you avoid any issues. The more creative promotions you share, the more users you can attract, leading to greater opportunities and higher commissions. We're excited to see your efforts in spreading the word!

Typically, you can use one deal per transaction at a time on the We Love Deals app. However, the terms can vary depending on the merchant and the specific deal. Some merchants may offer the flexibility to use multiple deals together, while others may have certain restrictions. Be sure to check the terms and conditions for each deal to confirm whether you can combine offers. We're committed to providing you with the best savings, so take full advantage of the deals available!

You can cancel a deal redemption only before the merchant enters their 4-digit PIN or scans the QR code, and before a reference number is generated. Once the transaction is processed and the reference number is issued, it cannot be changed or reversed. If you realize there's been a mistake, don't worry! Simply reach out to our team at helpdesk@welovedeals.lk, and we'll be happy to assist you. We're here to ensure your experience with We Love Deals is smooth and enjoyable!

Yes, there's a small threshold to make sure everything runs smoothly. You'll need to accumulate LKR 1,500 before you can request a withdrawal. Please note that we retain a minimum balance of LKR 200 in your account to keep it active. Once you reach this, you're free to withdraw your earnings anytime! We're excited to reward your efforts!

Yes, you can rate the vendors on the WE LOVE DEALS app! After you've redeemed a deal and completed your experience, you will have the option to leave a rating and review for the vendor. This helps other users make informed decisions and provides valuable feedback to the merchants.

The savings displayed on the app are always approximate and not exact. However, the merchant will enter the exact savings amount at the time of redemption, which will update in the "Saved Amount" section. We strive to provide accurate and reliable information, but the actual savings may vary slightly depending on the merchant and specific circumstances.

Yes, the WE LOVE DEALS app requires an internet connection to function properly. An active internet connection is needed to browse and redeem deals, access the latest offers, and ensure that all information is up-to-date. Make sure you have a stable internet connection to enjoy all the features of the app seamlessly.

There are a few occasions when you might not be able to redeem deals on the WE LOVE DEALS app: -> If the deal has passed its expiration date, it cannot be redeemed. -> Some deals may have a limited number of redemptions. If the limit is reached, the deal will no longer be available. -> Some merchants may have specific terms and conditions that restrict deal redemption on certain days or times, such as holidays or peak hours. -> Certain deals may only be valid at specific locations. If you're not at an eligible location, you won't be able to redeem the deal. -> If there's a problem with the app or an issue with your internet connection, it may prevent you from redeeming deals.

Call or whatsapp us during working hours at +94 76 678-4784, or email us at helpdesk@welovedeals.lk